DATA PROTECTION AND CONFIDENTIALITY POLICY
You have the right to confidentiality. This practice is committed to complying with the Data Protection Act 2018, the General Data Protection Regulation (GDPR), GDC, NHS and other data protection requirements relating to our work. We only keep relevant information about patients to provide them with safe and appropriate health care. Dental healthcare personnel have a requirement under their professional code of ethics to keep records about you confidential, secure and accurate.
All of our staff contracts of employment contain a requirement to keep patient Information confidential.
If you feel dissatisfied with the service that has been provided at the practice, please contact the practice. This can be done in person, telephone or email and we will endeavour to resolve the complaint in accordance to the Atrium Dental complaint policy (which is available on request and is in the Patient Folder at Reception).
We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time.
COMMENTS, SUGGESTIONS AND COMPLIMENTS
We welcome comments, suggestions and compliments so that we can continually improve our service to you.